Frequently Asked Questions

Do you have a question regarding our services? You may find the answer your looking for below.

Frequently Asked Questions
How long will it take to build my website?
This can vary depending on the complexity of your website build. Typically, most websites go from the initial consultation to completion in 2 weeks. Starter packages in as little as 72 hours in some cases. More complex builds do take longer depending on your requirements. You will be given a definite timeframe for your project after our initial telephone consultation.
Is there a minimum contract?
We offer 12-month rolling contracts on our website design packages.
Can I add extra pages above my plan allowance?
Yes, you can add more pages to your plan for an additional cost. Additional pages are charged at £4.99 per month per page.
Do I have to purchase my own domain name?
We can purchase a domain name for you (additional fee) or you can use one you already own from another provider. You can use services such as Go Daddy to register your domain name if you wish to do this yourself.
Can I cancel?
We offer 12-month rolling contracts. Your package is reviewed every 12 months. If you wish to cancel your subscription during this time you may do so, you will be invoiced for the remainder of your current 12-month contract to close your account.
Can I upgrade my plan?
You can upgrade at any time. You can add bolt-ons, marketing packages and additional pages as your business grows. Simply contact us to arrange this.
Will I own my website?
You will own your website files, content and domain name. You are free to transfer these to another provider if you require as long as your current 12-month contract is satisfied.
I already have a website with another provider. Can I transfer it to Wonderweb Design?
Yes, we can work with your old provider to transfer your current website to Wonderweb Design. We will then assign you the relevant package and take on the maintenance and hosting of your existing website.
How do I update my website?
You can update your website yourself via your Content Management System or we will complete any required changes for you, as part of your monthly fee.
Can I see my website stats?
Yes, we install statistics software as part of your monthly package. You will be able to track website visitors, referrals and view your popular pages via your online login.
How do I get started?
Simply fill out our online enquiry form and a member of our team will contact you to discuss your requirements.

Ready to get started?

Arrange your free initial telephone consultation with a member of our team. We will discuss your project and decide which monthly package is best suited to your requirements. Initial telephone consultations are free of charge with no-obligation to purchase.