Terms & Conditions

When choosing a monthly website package with Wonderweb Design you will be bound by the following terms and conditions.

Proofing of your work

We make every effort to ensure the final product is free of any grammatical and spelling errors, before providing the completed product to the client. It is agreed that it is the client’s responsibility to ensure that there are no spelling or grammatical errors contained in the final product. It is agreed that Wonderweb Design is not responsible or held liable for any errors contained in the final product after the final product has been “proofed” and agreed, committed to print or posted in view of the public.

Cancellation

In the event of cancellation of the project, ownership of all copyrights and the original artwork, digital material and print material shall be returned and retained by Wonderweb Design, and a fee for work completed, based on the contract price and expenses already incurred, shall be paid by the client. Payments and deposits are non-refundable. Our monthly web design packages run on a 12-month rolling contract, if you wish to cancel during your first 12 months, the remainder of your contract will be invoiced and due within 10 working days.

Confidentiality

All correspondence and documents provided will be treated as confidential between the client and Wonderweb Design, unless consent has been granted by both parties involved and agreed in writing.

Monthly Payments

Wonderweb Design and the client are authorised to execute the project as outlined and agreed after our initial telephone consultation. Your monthly payment will be set up via direct debit. An online payment link will be sent to you to set up your direct debit online with our payment partner Go Cardless.

Ownership

Full ownership of the website, graphics, source code, MySQL database and any other relevant files needed to create the website is transferred to the client after completion of your first 12 months rolling contract. If you wish to cancel during this time, your first 12-month contract must be paid in full before full ownership of your website is transferred to the client.

If for any reason the client is not happy with the work produced by Wonderweb Design, they are free to transfer the project to another developer at any point without charge before the website is published live. If the client is happy with the website and agrees to proceed to make the website live, it is assumed the client is happy with the website produced, therefore agreeing to the initial 12-month contract.